innovative thinking and excellent levels of service

proactive in our desire for change

Concept was born out of a desire to make a positive contribution to the affordable housing crisis. Our priority is to provide desperately needed homes for social and affordable rent whilst supporting residents who aspire to a home for life.

Everyone that works for Concept is committed to this shared vision and has the attitude and the skill to deliver on it. Our board, management and operational teams have been built with experienced people including many who bring a strong growth mindset from the commercial sector.

We are proud to have built a reputation for having a team that can think flexibly and act with intent and pace.

get in touch

the board

Akhlaq Ahmed – Chair
Akhlaq Ahmed is a chartered accountant and has previously led regional forensic and compliance practices for a number of global accountancies (including two of the ‘Big 4′).

Akhlaq’s sector knowledge covers both public and private clients as well as working with regulators and government agencies. He is a fellow of the Institute of Chartered Accountants of England and Wales and has over 20 years’ experience in assisting businesses and organisations in governance, compliance reviews, financial audits and assessments. He has led a number of independent board reviews in the public and private sector, supporting organisations with independent assessment of effectiveness of its boards.

Safraz Hussain

Safraz joined the board after he saw first-hand the good work that the organisation was doing in Birmingham.

Safraz was a founder member of, and has been involved with, a Homeless Outreach Project in the City for over 10 years and is dedicated to helping homeless people and developing anti-homeless strategies. Safraz joined the board to help maintain, challenge and develop the reach and standards of that service and also has a strong background in project management, particularly I.T. which is vital to the continued success and efficient, responsible growth of the organisation.​

Abdus (Jeb) Samad
Jeb has worked in the public sector for over 20 years (DWP and local government) and understands the intricacies of working with diverse local authorities.

Jeb joined the organisation to help to support low-income people and to challenge the standards of the organisation to provide high quality accommodation.

Ian Hughes
Ian was previously a Housing Association Group Chief Executive for over 20 years. He has extensive knowledge and experience in community services and social housing.

He qualified as a Chartered Surveyor before holding a number of senior executive positions in the public sector and housing associations. He is currently a non-executive Board Member with two other housing associations.

Ewelina Sorbjan
Ewelina is a housing director with legal background and over 15 years of experience of working for local authorities, ALMOs and a housing association. Having started her career in litigation with a strong focus on home ownership, Ewelina, brings a wealth of technical expertise on leasehold and landlord and tenant matters.

Ewelina has a strong focus on all things resident, and the overall support needs presented by individuals to ensure that everyone can live their best life.

Jean Jarvis MBE
A dynamic and entrepreneurial leader with an enthusiasm for and expertise in Social Enterprise and Social Housing. Jean is a former Chief Executive and Managing Director and has thirty years’ experience as a founder practitioner – setting up and running successful social businesses as well as advising others. She also has extensive experience in a variety of board roles.

A perennial networker with significant national and international contacts, Jean has acted for the Government as a social enterprise ambassador; working with the Home Office; and was honoured with an MBE for Services to Social Enterprise in 2011.

Currently she is studying fine art and silversmithing at Hereford Art college, acts as a business mentor and donates time to a local charity board, whilst finding time to travel and enjoying walks in the beautiful countryside where she lives.

Raj Shroff
Raj has over 30 years’ experience in the Care and Support sector starting as a volunteer in a large Direct Access Hostel for homeless men and leading a Midlands based Housing Association as Director of its Supported Services and Deputy Director of Care and Support.

Raj is a director of a consultancy company working with organisations who deliver care and support services in the public, private and voluntary sector. He has an MBA and an Executive Leadership Certificate awarded by Cranfield University’s School of Management.

Raj is a Non-Executive Director of a CIC supported housing association having previously served on a national learning disabilities charity board, been a director of a bond scheme and a trustee of two local homelessness charities. He is currently a custody visitor for West Midlands Police and Crime Commissioner and a Cadet Forces Instructor.

Commercially focussed Raj is interested in ensuring Care and Support services are viable and are quality driven for focussed outcomes for customers. Having managed budgets in excess of £70 million p.a. with large staff teams and been a New Business Manager, Raj has the ability to see solutions to problems and deliver operationally to strategic objectives.

Raj has a keen interest in enabling colleagues to see the potential for services when they are efficiently resourced and is passionate about future proofing services.

Julie Haywood
Julie Haywood has spent most of her career within housing and community investment. Most recently she was Director of Community Investment for Walsall Housing Group where she worked for 17 years, leading innovative customer focused services. People and communities really matter to her, and she is passionate about the role that housing can play in promoting inclusivity. Julie currently holds Non-Executive roles for Adullam Homes and Milton Keynes Housing company.

the executive team

Gareth Harvey – Interim Chief Executive
Gareth brings over 25 years of experience in Finance, Commercial, and Corporate Governance. He is enthusiastic about implementing a tailored finance system, control system, and flexible structure that caters to our residents’ needs. Gareth is dedicated to continuous improvement and challenging the status quo, aiming to shape our future with his proactive approach and “can-do” attitude.

Gareth began his career in public practice with a Chartered Accountants firm. He later transitioned into the industry, becoming the European Finance Director for Xerox. In this role, he managed all aspects of finance, including the approval of commercial contracts and cost models, overseeing external and internal audits, weekly reporting and forecasting, providing accurate and timely management information, and handling day-to-day financial functions.

Most recently, Gareth served as the Executive Director of Finance Operations at British Gymnastics, starting in 2019. He joined the Board in January 2020, where he was responsible for Finance, Commercial Operations, HR & People Services, Digital & IT, Corporate Governance, and Procurement. He is a member of the Association of Chartered Certified Accountants, the Association of Accounting Technicians, and the Chartered Management Institute.

Andy Frankum – Director of Health & Safety and Compliance
Andy has over 20 years’ experience as a health and safety professional, having worked in the logistics and social housing sectors. Andy has over ten years’ experience in the social housing sector and brings a wealth of experience to Concept.

Andy has driven national policy initiatives to improve safety and has led award winning corporate health and safety functions overseeing risk and working at both strategic and operational levels across a number of housing associations.

Andy also chairs the National Social Housing Fire Strategy group and is a member of HSE Interim Industry Competence Committee. Andy was also named as the 4th top influencer in fire safety in 2021 by IFSECGlobal.

Catherine Rogerson – Company Secretary and Head of Governance & Human Resources

With 25 years’ experience in the social housing sector, Catherine joined Concept as Company Secretary & Governance Lead in 2022 having previously been Company Secretary for a large housing and care provider in the Midlands.

Her earlier career in local government and the private sector spanned human resources, training and payroll and she has recently been appointed as Head of Governance & Human Resources at Concept.

Catherine has undertaken voluntary work with various charities and schools and is an affiliate member of the Chartered Institute of Governance.

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